We pride ourselves on customer service. If a product doesn't meet your exacting standards or isn't what you thought it would be, please contact us using the contact information enclosed with your new product. Your item must be unused and in the same condition that you received it. Please reuse the original packaging to avoid confusion in the receiving department.
A partial refund may be granted for any item that is returned more than 30 days after delivery or is otherwise not in its original condition.
Once your return is received and inspected, we will send you an email confirmation to notify you that we have received your returned item. anof your refund.
All sale-priced items and promotional item sales are final.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Questions regarding an order or refund status may be submitted online at https://bewhathappens.com/contact or by replying to your order confirmation email. Please include the order number in your communications with us so that we may address your issue without delay.